Plans and platform fees

Plans

Every store is on a plan. Plans differ in their per-order platform fee and their features and limits, such as custom domains, team members, API keys and webhooks. Current prices are on the pricing page.

• Free plan: no monthly price, with a small percentage fee on each paid order.
• Paid plans: a monthly or yearly price, with lower or no per-order fees and more features. Yearly billing costs less, and the saving is shown on the plan page.

See and change your plan

1. Go to Plan & billing.
2. Current plan shows your plan, its fee per order and its renewal date.
3. Choose Monthly or Yearly and click Switch on the plan you want.

The Usage section shows how close you are to your plan's limits.

When fees are charged

The fee is a percentage of each paid order:

• With Stripe Connect, it's taken automatically from the payment, so you have nothing to pay later.
• With other payment methods, it's added to your unpaid fees and listed in the Fee ledger. See Pay platform fees.

Refunded orders and orders that never get paid don't count.

Introductory offers

• Importing your store from Sellix, SellAuth or Shoppy can come with a fee-free period. See Import your store.
• Voucher codes can give you a paid plan for free. See Redeem a voucher.